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Warranty Options

Warranty Options offer a great way to protect your investment and provide the least expensive option for your printing support. Use the search function below to find a suitable extended Warranty for your product.

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Warranty Options

  • If purchased in the first 90 days of product ownership, you will save up to 20%* for this type of agreement! Purchases may direct though Channel Reseller or Authorized Service Provider.
  • If purchase after the first 90 days, please click HERE to contact us or call customer support on 0800 993 769

Frequently Asked Questions

Is there an advantage to purchasing a multi-year agreement?

  • SAVINGS - up to 20%* annualised!
  • Protection against future price increases.
  • Eliminates the administrative hassle - and "need to remember" - of renewing.
  • Long-term insurance against the unexpected.

Who actually services the printer?

  • Authorized Service Provider.
  • Fuji Xerox Printers.

Please be aware that under Fuji Xerox Printers standard warranty conditions, service is provided within 50 kilometres of a Fuji Xerox Printers Service Centre.
Outside of this area, excess travel charges will apply. For more information on Fuji Xerox Printers excess travel policy and rates please contact Fuji Xerox Service on 1800 811 177.

If I don't have a warranty how can I get service? what is the cost?

  • Call Out fee plus Travel charge as mimimum.
  • Travel: depending on travel distance.
  • Extra Labour & Parts: dependent on what part needs to be replaced.
  • Response Time: best effort, but always prioritized behind warranty and Service Agreement customers.

What does warranty cover?

  • Covered - all parts, labour, and travel (where applicable).
  • Not covered - routine user maintenance (see operator manual), Customer Replaceable Consumables (CRC's), and customer abuse or blatant misuse. Service Agreement Terms and Conditions can be reviewed on the Fuji Xerox Printers web-site at: "enter link".

Service Offerings may vary by country: please contact your local authorised Fuji Xerox Printers reseller or Fuji Xerox Printers for details. Terms and Conditions

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